# Staff Product Engineer at Help Scout

- Company: Help Scout
- What the company does: Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms. Backed by Techstars.
- Company website: https://helpscout.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $187K to $214K base salary per year (USD)
- Posted: 2026-07-08
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/helpscout/f000b241-7974-4a2d-a80d-07fb807b2f90
- Page: https://www.1752.vc/careers/jobs/help-scout-staff-product-engineer/

## About the role

This role sits on our Agents team — the group building the AI-powered experiences our customers use every day. It's where large language models stop being a demo and become a dependable part of the product: answers, drafts, and assistive features that have to be fast, trustworthy, and genuinely useful in front of real customers.

Tags: Engineering