# Senior IT Support Specialist at Hermeus

- Company: Hermeus
- What the company does: Reclaiming the lost art of rapid iterative prototyping to build fast and powerful aircraft on relevant timelines, delivering the high-speed systems our nation and its allies need to command the skies and deter global threats. Backed by Khosla.
- Company website: https://www.hermeus.com/
- Type: Startups
- Level: Senior
- Location: Los Angeles, CA
- Work setup: On-site
- Pay: $104K to $127K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.lever.co/hermeus/5e34852c-23f1-4413-a5de-70321c45ab90?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/hermeus-senior-it-support-specialist/

## About the role

As a Senior IT Support Specialist , you will be a senior individual contributor and the hands-on technical anchor for daily IT operations. You will resolve the issues no one else can, mentor junior staff, and own the technical layer beneath the service desk: endpoint management, identity, and endpoint security. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Demonstrated PowerShell proficiency, with concrete examples of manual processes you have automated in a production environment (Python and/or Bash a plus)
- Process-oriented approach to support work, with a track record of documenting and standardizing procedures, owning root cause analysis, and driving operational improvements to completion
- Proven ability to manage a high-volume ticket workload while personally handling the most complex issues, communicating clearly with non-technical users, and mentoring junior staff
- Ability to work onsite in Atlanta, GA with reliable and predictable attendance, participate in a weekly on-call rotation, and travel one to two times per quarter

Tags: Information

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/hermeus-senior-it-support-specialist/