# Client Strategy Manager at Higharc

- Company: Higharc
- What the company does: Higharc’s homebuilding AI helps builders design homes, configure market-proven plans and create shoppable 3D visuals, estimates and permit-ready documents. Backed by Insight and Lux.
- Company website: https://www.higharc.com
- Type: Startups
- Level: Senior
- Location: Remote (Austin, TX)
- Work setup: Remote
- Posted: 2026-05-28
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/higharc/af2d4106-9e51-436e-9dba-a23696e96eae
- Page: https://www.1752.vc/careers/jobs/higharc-client-strategy-manager/

## About the role

This is not a high-volume SaaS account management role. You'll own a small number of complex enterprise homebuilders and help them adopt Higharc in ways that materially change how their business operates. Adoption here isn't about usage, it's about changing how builders work.

## What they're looking for

- 5+ years in client success, implementation leadership, enterprise account management, consulting, solutions, or program leadership, with direct ownership of complex, high-value customers or transformation programs
- Strong executive communication skills and the ability to independently influence senior customer stakeholders
- Excellent judgment in diagnosing customer risk, adoption friction, stakeholder misalignment, and organizational blockers
- Strong consultative and cross-functional leadership instincts — you can challenge customers respectfully when legacy assumptions limit value, and lead across implementation, product, engineering, sales, support, and executive teams
- Comfort using data, customer health signals, and AI-enabled tools to understand account health and adoption progress
- The ability to synthesize project details into an accurate account narrative without owning every administrative detail

Tags: Adoption