# Customer Success Engineer at Hightouch

- Company: Hightouch
- What the company does: Hightouch is the Agentic Marketing Platform powered by the industry-leading Composable CDP: AI marketing that actually knows your brand, customers, and business. Backed by Peak XV, Y Combinator and Sapphire.
- Company website: https://www.hightouch.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote (PST or MT timezone)
- Work setup: Remote
- Pay: $85K to $110K base salary per year (USD)
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://job-boards.greenhouse.io/hightouch/jobs/6186892004
- Page: https://www.1752.vc/careers/jobs/hightouch-customer-success-engineer-2/

## About the role

The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You’ll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone, or through email. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work (e.g.

## What they're looking for

- Participate in an on-call rotation to provide timely support and ensure continuity for customer needs and critical issues, as required

Tags: Customer Success