# Technical Account Manager, Enterprise (East) at Hightouch

- Company: Hightouch
- What the company does: Hightouch is the Agentic Marketing Platform powered by the industry-leading Composable CDP: AI marketing that actually knows your brand, customers, and business. Backed by Peak XV, Y Combinator and Sapphire.
- Company website: https://www.hightouch.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote (North America)
- Work setup: Remote
- Pay: $200K to $250K base salary per year (USD)
- Posted: 2026-05-21
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/hightouch/jobs/6000330004
- Page: https://www.1752.vc/careers/jobs/hightouch-technical-account-manager-enterprise-east/

## About the role

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

## What they're looking for

- 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
- Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
- Excellent project management and communication skills
- Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
- Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
- Ability to collaborate cross functionally with different teams and types of people

Tags: Customer Success