# Sr. Reliability Engineer at Hims & Hers Health

- Company: Hims & Hers Health
- Company website: https://www.hims.com
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Pay: $140K to $165K base salary per year (USD)
- Posted: 2026-10-07
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/hims-and-hers/b105bcfb-d13b-4ff3-969d-75c5f3442b93?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/hims-and-amp-hers-health-sr-reliability-engineer/

## About the role

We're looking for a Senior Reliability Engineer to make Hims & Hers systems measurably more reliable: building the observability, tooling, and automation that catch problems before people do. Recent work at this level includes preparing our stack for 32x baseline traffic during high-stakes seasonal surges with zero customer-facing issues and improved P95 latency, turning databases into a paved platform with consistent observability and guardrails, and building AI agents that pull FireHydrant, Datadog, Jira, and... Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years as a Software, SRE, Platform, or Infrastructure Engineer, with a track record of owning reliability outcomes for production systems that customers depend on
- Strong software engineering fundamentals. You solve reliability problems by writing code and building tooling, and you're comfortable reading application code across the stack to find the real cause
- Hands-on depth in observability and SLO engineering: golden signals, burn-rate alerting, journey-level monitors, and turning noisy alert streams into actionable pages (Datadog preferred, Prometheus/Grafana and OpenTelemetry welcome)
- Production experience with AWS, Kubernetes/EKS, Terraform, and PostgreSQL (RDS/Aurora)
- Experience running or maturing incident management end to end: on-call design, escalation policies, incident command, blameless post-mortems, and action-item follow-through in a tool like FireHydrant or PagerDuty
- Daily, practical use of AI coding and analysis tools (Claude, Cursor, or similar) to accelerate investigation, code, documentation, and reporting, and clear judgment about when to trust the output and when to verify it

Tags: ENGINEERING

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/hims-and-amp-hers-health-sr-reliability-engineer/