# Client Success Manager- Emerging Accounts at Hinge Health

- Company: Hinge Health
- What the company does: The #1 clinic for joint & muscle pain. Join today and take control of your pain with access to our personalized virtual physical therapy program. Backed by Bessemer and Insight.
- Company website: https://www.hingehealth.com/
- Type: Startups
- Level: Senior
- Location: Remote US
- Work setup: Remote
- Pay: $77K to $139K base salary per year (USD)
- Posted: 2026-08-18
- Apply by: 2026-10-12
- Apply: https://jobs.ashbyhq.com/hinge-health/6c5c5c01-5825-4c10-8046-2887d8443803
- Page: https://www.1752.vc/careers/jobs/hinge-health-client-success-manager-emerging-accounts/

## About the role

In this fast-paced role, you’ll own day-to-day relationships with a high-volume book of emerging accounts, ensuring clients maximize the value of Hinge Health’s MSK programs. You’ll act as a strategic partner and trusted advisor to your clients—driving adoption, reporting on program value, managing escalations, expanding product offerings, and securing renewals.

## What they're looking for

- A relationship-builder who can quickly earn trust with stakeholders at all levels and act as a respected thought partner to benefits leaders and consultants
- A data storyteller who can translate program results and trends into compelling narratives and clear business recommendations
- A product-minded operator who becomes a subject matter expert on Hinge Health’s solutions and confidently guides clients on how to get the most value
- A strategic influencer who can navigate clients at different stages of their lifecycle, drive alignment on best practices, and advocate for client needs internally
- An operational thinker who looks for ways to streamline processes, improve workflows, and manage a high-volume book of business efficiently
- Has 2+ years of experience in small business (SMB) account management, owning a growing book of ~150+ accounts and delivering measurable results

Tags: Commercial