# Client Success Manager- Mid Market at Hinge Health

- Company: Hinge Health
- What the company does: The #1 clinic for joint & muscle pain. Join today and take control of your pain with access to our personalized virtual physical therapy program. Backed by Bessemer and Insight.
- Company website: https://www.hingehealth.com/
- Type: Startups
- Level: Senior
- Location: Remote US
- Work setup: Remote
- Pay: $77K to $139K base salary per year (USD)
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://jobs.ashbyhq.com/hinge-health/cf408381-241a-4e65-aa8a-3c6ca1da2d33?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/hinge-health-client-success-manager-mid-market/

## About the role

In this fast paced client-facing role, you will own day-to-day relationships with our employer clients and ensure they are maximizing the benefits from the Hinge Health programs. This role demands a little bit of everything, from being a trusted adviser, project manager, product expert, coach to other team members, and more. You will be responsible for driving adoption with our clients, reporting on program value, managing escalations, expanding product offerings, and securing renewals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Project Management: 2+ years of experience effectively managing a large book of business in various stages of account lifecycle and effectively to use tools and resources to monitor deadlines and deliverables
- Data storytelling: Able to craft a compelling story using data-driven insights to make recommendations to influence customer decisions
- Product Knowledge: Subject matter expert on our product, knowing the specifics and functionalities, and understanding common use cases and best practices. Able to confidently answer questions and present solutions to clients
- Experience at a high-growth company and understand the associated challenges
- Have an understanding of employee benefits, digital health, and the startup work environment
- Data integration proficiency, advanced Excel knowledge and skills

Tags: Commercial

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/hinge-health-client-success-manager-mid-market/