# Client Success Manager at Hinge Health

- Company: Hinge Health
- What the company does: The #1 clinic for joint & muscle pain. Join today and take control of your pain with access to our personalized virtual physical therapy program. Backed by Bessemer and Insight.
- Company website: https://www.hingehealth.com/
- Type: Startups
- Level: Senior
- Location: Remote US
- Work setup: Remote
- Pay: $77K to $139K base salary per year (USD)
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://jobs.ashbyhq.com/hinge-health/c549b55d-267d-444a-a41b-2744394c7139
- Page: https://www.1752.vc/careers/jobs/hinge-health-client-success-manager/

## About the role

In this fast paced client-facing role, you will own day-to-day relationships with our employer clients and ensure they are maximizing the benefits from the Hinge Health programs. You will also have the opportunity to train, coach, and develop our CS Associates and Managers. This role demands a little bit of everything, from being a trusted adviser, project manager, product expert, coach to other team members, and more.

## What they're looking for

- Relationship-building: Able to build relationships at all levels as a trusted & respected thought-partner
- Data storytelling: Able to craft a compelling story using data-driven insights to make recommendations to influence customer decisions
- Product Knowledge: Subject matter expert on our product, knowing the specifics and functionalities, and understanding common use cases and best practices. Able to confidently answer questions and present solutions to clients
- Communicate effectively : Able to communicate with internal and external stakeholders in ways that conveys both clarity of thought and rigor, while being concise - be that via prose or visual aids
- Think long-term : Does not sacrifice long-term value for short term results
- Bachelor's Degree strongly preferred

Tags: Commercial