# Vice President, Customer Success (Life Sciences) at Hippocratic AI

- Company: Hippocratic AI
- What the company does: Hippocratic AI builds the safest generative AI healthcare agent for health systems, payors, and pharma. Over 180 million clinical interactions across 1,000+ use cases with 60+ partners worldwide. Backed by General Catalyst, Kleiner Perkins and a16z.
- Company website: https://www.hippocraticai.com/
- Type: Startups (AI role)
- Level: Principal and up
- Location: Menlo Park, CA
- Work setup: On-site
- Posted: 2026-08-22
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/hippocratic%20ai/22430150-7a6d-4d96-bf72-0600a1d7993b
- Page: https://www.1752.vc/careers/jobs/hippocratic-ai-vice-president-customer-success-life-sciences/

## About the role

As VP of Customer Success at Hippocratic AI, you will own one of our largest, most strategic life sciences customers end-to-end while building and scaling a high-performing pod of Customer Success Executives and Forward Deployed Engineers. You'll serve as the executive champion for this flagship account, driving expansion and retention while pioneering the playbooks and processes that define how we deliver breakthrough AI into life sciences organizations.

## What they're looking for

- Bachelor’s degree from an accredited university
- 10–15 years of experience in life sciences (pharmaceutical, biotech, medical device, or CRO), including 7+ years in customer-facing leadership roles working with or within life sciences organizations
- Proven ability to own a large, strategic enterprise account and lead a cross-functional team of customer success and technical/engineering staff
- Deep knowledge of life sciences workflows and operating models across areas such as commercial, medical affairs, clinical operations, or R&D
- Experience leading cross-functional initiatives in a startup or high-growth technology environment
- Strong executive presence and communication skills, with proven ability to engage C-suite executives and senior stakeholders in large enterprise organizations

Tags: Sales & Marketing