# Vice President, Customer Success (Provider) at Hippocratic AI

- Company: Hippocratic AI
- What the company does: Hippocratic AI builds the safest generative AI healthcare agent for health systems, payors, and pharma. Over 180 million clinical interactions across 1,000+ use cases with 60+ partners worldwide. Backed by General Catalyst, Kleiner Perkins and a16z.
- Company website: https://www.hippocraticai.com/
- Type: Startups (AI role)
- Level: Principal and up
- Location: United States
- Work setup: Remote
- Posted: 2026-08-23
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/hippocratic%20ai/2f70a216-4f8b-42cd-80d3-43383e1a0be8
- Page: https://www.1752.vc/careers/jobs/hippocratic-ai-vice-president-customer-success-provider/

## About the role

Serve as executive point of contact for major health system clients, building trusted relationships with board-level sponsors, CNOs, CMIOs, COOs, and other senior stakeholders across multi-entity provider organizations Lead enterprise implementations of Hippocratic AI solutions, ensuring alignment with health system operational priorities, clinical workflows, and care delivery models—managing timelines and ensuring successful go-live

## What they're looking for

- Bachelor's degree from an accredited university
- 10–15 years of professional experience in healthcare, with 7+ years in customer-facing leadership roles working with or within health systems, health networks, or provider-focused organizations
- Proven ability to lead and develop teams (manager of managers), successfully managing Directors and senior Customer Success Executives and driving impact across large, matrixed provider organizations
- Deep knowledge of health system operations, clinical workflows, care delivery models, and operational processes—including expertise in areas such as nursing, clinical operations, revenue cycle, or care management
- Proven track record leading cross-functional initiatives in startup or high-growth technology environments, with measurable impact on delivery and revenue goals
- Strong executive presence and communication skills, with demonstrated ability to engage board-level sponsors and C-suite executives in large, complex health system organizations

Tags: Sales & Marketing