# Biotech Customer Support Specialist at HistoWiz

- Company: HistoWiz
- What the company does: Histowiz - Histopathology. Backed by Y Combinator.
- Company website: http://histowiz.com
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Pay: $45K to $60K base salary per year (USD)
- Posted: 2026-07-14
- Apply by: 2026-10-12
- Apply: https://histowizinc.applytojob.com/apply/024YVuHzhl/Biotech-Customer-Support-Specialist
- Page: https://www.1752.vc/careers/jobs/histowiz-biotech-customer-support-specialist/

## About the role

HistoWiz is the largest online histopathology company based in New York City. Our mission is to help biomedical researchers find cures by accelerating histopathology and enabling global collaboration. We are looking for a Customer Service Associate interested in joining us in our mission and making an impact in the scientific community.

## What they're looking for

- Provide technical assistance and assist with navigation of the company's platform
- Work directly with clients to effectively manage their needs and preferences
- Communicate via telephone and email to address customer issues
- Obtain and process all client information and transactions
- Qualifying leads and directing them to the appropriate department
- Answer client questions or concerns in a timely, informative, and professional manner