# Customer Success Lead at Hive

- Company: Hive
- What the company does: Hive's APIs enable developers to integrate pre-trained AI models that address technically challenging content understanding needs into their applications. Backed by General Catalyst.
- Company website: https://thehive.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $110K to $170K base salary per year (USD)
- Posted: 2025-11-05
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/hive/e305befb-2ae8-4c8c-afe2-67188c6b6c24
- Page: https://www.1752.vc/careers/jobs/hive-customer-success-lead/

## About the role

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!

## What they're looking for

- Bachelor’s degree in mathematics, engineering, or a related technical field
- 3+ years of experience in a client-facing role working with enterprise accounts and stakeholder management
- Prior professional experience in Customer Success, Technical Account Management, or professional services within a SaaS technology company
- Proven track record of managing enterprise relationships and driving adoption or renewals
- Strong technical acumen, with the ability to understand APIs, data workflows, and integrations
- Excellent verbal and written communication skills and exceptional attention to detail, with experience engaging both business and technical audiences

Tags: Business & Operations