# Manager, Member Success at Honey Homes

- Company: Honey Homes
- What the company does: Conquer your to-do list with one consistent handyman and an app to keep you on track. Backed by Khosla and Pear VC.
- Company website: https://www.honeyhomes.com/
- Type: Startups
- Level: Senior
- Location: Oakland HQ
- Work setup: On-site
- Pay: $125K to $150K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.ashbyhq.com/Honey%20Homes/a8381203-50e4-4005-b155-8baa2435a085?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/honey-homes-manager-member-success/

## About the role

You're accountable for ensuring that every incoming member message is answered each day and that our team consistently delivers fast, thoughtful, and accurate support. Own queue management, response times, service-level agreements, quality standards, and escalation handling. Develop the daily operating rhythms, accountability, and visibility needed to ensure nothing falls through the cracks. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- We're looking for an exceptional operator who knows how to run a high-performing customer organization while building the systems that make it better

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/honey-homes-manager-member-success/