# Customer Support Programs & Supportability Lead at Horizon3.ai

- Company: Horizon3.ai
- What the company does: Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.
- Company website: https://horizon3.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: US, Remote
- Work setup: Remote
- Pay: $126K to $140K base salary per year (USD)
- Posted: 2026-10-05
- Apply by: 2026-11-19
- Apply: https://jobs.ashbyhq.com/horizon3ai/4005b858-acae-4971-80c6-6d39c1dfc610?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/horizon3-ai-customer-support-programs-and-supportability-lead/

## About the role

We are seeking a strategic and hands-on Customer Support Programs and Supportability Lead to own high-impact support programs, drive operational excellence, and embed supportability into the product lifecycle. You will partner closely with Customer Support, Product Management, and Engineering teams to deliver exceptional customer support experiences for both internal and external customers while reducing support effort and delivery costs at scale. Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Customer

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/horizon3-ai-customer-support-programs-and-supportability-lead/