# IT Analyst (San Francisco) at Horizon3.ai

- Company: Horizon3.ai
- What the company does: Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.
- Company website: https://horizon3.ai/
- Type: Startups (AI role)
- Level: Analyst
- Location: San Francisco, California
- Work setup: Remote
- Pay: $128K to $140K base salary per year (USD)
- Posted: 2026-08-28
- Apply by: 2026-10-12
- Apply: https://jobs.ashbyhq.com/horizon3ai/fdc9420f-94b8-4817-878c-16dff16e92c3
- Page: https://www.1752.vc/careers/jobs/horizon3-ai-it-analyst-san-francisco/

## About the role

We are seeking an IT Support Analyst to provide hands-on technical support for employees, with a focus on hybrid, onsite coverage for our San Francisco office. This is a front-line role for someone who enjoys solving technical problems directly with end users and wants to build depth across endpoint, identity, and collaboration tooling.

## What they're looking for

- 2–4 years of experience in IT support, help desk, or IT operations
- Experience supporting both in-office and remote/distributed employees preferred
- Familiarity with Jira or Jira Service Management
- Comfortable managing identity in Okta, Entra, or similar
- Experience using Jamf, Iru, or Intune
- Expert in Google Workspace, Slack, and Zoom

Tags: Security and IT