# Senior Customer Onboarding Engineer at Horizon3.ai

- Company: Horizon3.ai
- What the company does: Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.
- Company website: https://horizon3.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: US, Remote
- Work setup: Remote
- Pay: $126K to $140K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/horizon3ai/24ce76de-ab80-4274-bb7f-4e395dc1ca92?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/horizon3-ai-senior-customer-onboarding-engineer/

## About the role

We are hiring a Customer Onboarding Engineer with 5+ years of hands-on enterprise experience. You will be the technical owner of a new customer’s first 30 days: taking the account from sales handoff to successful production deployment of the NodeZero platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
- 5+ years in technical support, systems administration, cloud operations, implementation, or a similar enterprise role, ideally supporting large-scale or Fortune 500 deployments
- Background in cybersecurity, including threat detection, vulnerability management, encryption standards, and compliance frameworks such as SOC 2 or GDPR
- Strong Linux administration in production: configuration, performance tuning, hardening, and troubleshooting
- Hands-on Docker and containerization experience, including building, deploying, and managing applications in orchestrated environments (Kubernetes or similar)
- Solid working knowledge of AWS, Azure, or GCP and IaC tools such as Terraform, Ansible, or CloudFormation

Tags: Customer

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/horizon3-ai-senior-customer-onboarding-engineer/