# Senior IT Analyst at Horizon3.ai

- Company: Horizon3.ai
- What the company does: Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.
- Company website: https://horizon3.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: US, Remote
- Work setup: Remote
- Pay: $116K to $161K base salary per year (USD)
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://jobs.ashbyhq.com/horizon3ai/6789761d-eb29-416a-9031-88af26ae6d69?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/horizon3-ai-senior-it-analyst/

## About the role

We are seeking a Senior IT Analyst to provide advanced, hands-on technical support to our distributed workforce and help drive the maturity of our IT support function. This role will serve as a Tier 2/3 escalation point for complex endpoint, identity, and collaboration issues, partnering closely with Security and IT leadership to keep our employees productive and secure. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4–6+ years of experience in IT support, help desk, or IT operations roles, with at least part of that time in a Tier 2/3 capacity
- Experience supporting both in-office and remote/distributed employees at a high-growth technology company is strongly preferred
- Relevant certifications (e.g., CompTIA A+, Network+, ITIL Foundation, Jamf, or similar) are a plus but not required
- Experience using Jira or Jira Service Management (or a comparable ITSM platform) to manage and report on tickets
- Comfortable managing identity and access in Okta, Entra, or similar SSO/MFA platforms
- Hands-on experience with endpoint management tools such as Jamf, Intune, Kandji, or similar (policy/profile management, compliance, asset tracking)

Tags: Security and IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/horizon3-ai-senior-it-analyst/