# Customer Operations Lead at HUD

- Company: HUD
- What the company does: Backed by Y Combinator.
- Company website: https://www.hud.ai
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $100K to $165K base salary per year (USD)
- Posted: 2026-10-02
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/hud/5f0ea85b-59c0-40bf-aef6-a7bc04b0aad6?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/hud-customer-operations-lead/

## About the role

We’re looking for a Customer Operations Lead to own the customer-facing work that cannot or should not be automated with AI. You’ll own the systems around successful customer activation and engagement as the implementation counterpart to our GTM Engineers . Own the human-in-the-loop layer of HUD’s operations across our customers - data suppliers (vendors) and frontier labs and enterprises (buyers) Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience in customer operations, business operations, consulting, or similar roles
- Familiar with CRM tools, external vendor management and AI-native CRM campaigns, email tracking
- Demonstrated judgement in customer-facing situations - you know when to be helpful, when to push back, and when to escalate
- Comfort managing many small but important threads at once
- High attention to detail and strong follow-through
- Used AI tools to improve their productivity

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/hud-customer-operations-lead/