# Grievances & Appeals Rep - IRT at human

- Company: human
- What the company does: human is an ai-enabled dating app for those ready for love . . . now. we are changing the future of how people find their person. Backed by Techstars.
- Company website: https://myhumanapp.com
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote Nationwide
- Work setup: Remote
- Pay: $48K to $66K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Grievances---Appeals-Rep---IRT_R-431522
- Page: https://www.1752.vc/careers/jobs/human-grievances-and-appeals-rep-irt/

## About the role

The Grievances and Appeals Representative 4 role in the Internal Review Team is responsible for managing appeal denials, by reviewing clinical documentation, determining whether further action is needed, and validating final determinations in coordination with clinical and internal Humana partners.

## What they're looking for

- 1+ year of grievance & appeals and/or customer service experience
- Strong data entry skills
- Proficiency in Microsoft Office Applications
- Experience in a production-driven environment
- Experience prioritizing and delivering multiple assignments
- Strong commitment to confidentiality and high-quality results