# Client Relationship Manager I at Human Interest

- Company: Human Interest
- What the company does: We listened and built what employers actually need - a new standard for retirement. That's why we launch 1 in 3 new 401(k) plans, the most of any provider. Backed by SoftBank VF and Y Combinator.
- Company website: https://humaninterest.com/
- Type: Startups
- Level: Senior
- Location: United States, Remote
- Work setup: Remote
- Pay: $70K to $75K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/humaninterest/jobs/8186380
- Page: https://www.1752.vc/careers/jobs/human-interest-client-relationship-manager-i/

## About the role

As a Client Relationship Manager you’ll have the opportunity to define our customer’s experience by being an expert source of knowledge to your assigned accounts. You’ll work closely with our implementation, sales, and support teams to help ensure that questions and issues are resolved in a timely manner and plans are optimized to meet customer goals. You’ll own customer happiness by marrying effective responsiveness with thoughtful proactive touch-points to anticipate customer needs before they ask.

## What they're looking for

- 3-5+ years of experience in A-Z plan administration
- Have a passion for solving problems and helping people
- Strong ability to troubleshoot with a meticulous eye for detail
- Communicate with confidence, professionalism and empathy
- Remain composed in high-stress situations and convey empathy for our customers and their situation
- Ability to work autonomously and take initiative to proactively service customers and resolve any issues

Tags: Customer Success and Operations