# IT Support Specialist II at Human Interest

- Company: Human Interest
- What the company does: We listened and built what employers actually need - a new standard for retirement. That's why we launch 1 in 3 new 401(k) plans, the most of any provider. Backed by SoftBank VF and Y Combinator.
- Company website: https://humaninterest.com/
- Type: Startups
- Level: Mid level
- Location: Lindon, Utah
- Work setup: On-site
- Posted: 2026-09-29
- Apply by: 2026-11-16
- Apply: https://job-boards.greenhouse.io/humaninterest/jobs/8208197?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/human-interest-it-support-specialist-ii/

## About the role

We are looking for a creative, customer-focused, on-site IT Support Specialist. Your primary responsibility will be providing on-site tier 2/3 technical support to Human Interest’s rapidly growing internal user base. In addition, you will help manage and deploy our internal IT services across the organization. And as a valued employee and team member, your ideas for improving our processes will always be welcomed. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Diagnose, investigate and resolve technical incidents and problems. This role is the primary point of escalation for our IT Support team
- Provide Tier 2/3 support and procurement for internally used applications
- Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others
- Architect systems, user flows and solutions as needs arise
- At least 3-5 years experience in internal IT or related field
- Excellent interpersonal and customer service skills

Tags: Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/human-interest-it-support-specialist-ii/