# Senior Manager, Relationship Management at Human Interest

- Company: Human Interest
- What the company does: We listened and built what employers actually need - a new standard for retirement. That's why we launch 1 in 3 new 401(k) plans, the most of any provider. Backed by SoftBank VF and Y Combinator.
- Company website: https://humaninterest.com/
- Type: Startups
- Level: Senior
- Location: United States, Remote
- Work setup: Remote
- Pay: $125K to $145K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://job-boards.greenhouse.io/humaninterest/jobs/8234221?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/human-interest-senior-manager-relationship-management/

## About the role

The Senior Manager of Client Relationship Management at Human Interest plays a critical role in driving client success and retention while leading a team of managers of Client Relationship Managers. Reporting to the Director of Relationship Management, this position combines hands-on account management expertise with people leadership to execute our account management strategy and ensure clients maximize value from our retirement savings platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years of experience in account management, 401(k) relationship management, customer success, or client-facing roles
- 5+ years of people management experience with a track record of developing high-performing teams
- Extreme Ownership Culture: Highly accountable mindset with a proven history of taking total responsibility for client outcomes, driving cross-team solutions, and seeing issues through to resolution
- Customer Obsession: Unwavering commitment to understanding client goals, anticipating their needs, and delivering exceptional experiences
- Analytical & Root-Cause Mindset: Strong capability to analyze data, identify operational trends, diagnose complex client issues, and implement scalable improvements
- Cross-Functional Influence: Outstanding communication and negotiation skills with a demonstrated ability to influence Product, Engineering, Sales, and Support teams without direct authority

Tags: Customer Success and Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/human-interest-senior-manager-relationship-management/