# Manager, Care Management - Humana Care Support at human

- Company: human
- What the company does: human is an ai-enabled dating app for those ready for love . . . now. we are changing the future of how people find their person. Backed by Techstars.
- Company website: https://myhumanapp.com
- Type: Startups (AI role)
- Level: Senior
- Location: Remote Nationwide
- Work setup: Remote
- Pay: $86K to $119K base salary per year (USD)
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Manager--Care-Management---Humana-Care-Support_R-427152-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/human-manager-care-management-humana-care-support/

## About the role

Become part of Humana’s caring community and help us put health first. The Manager, Care Management is responsible for leading a team of care managers who support members with transitional needs, chronic conditions, and barriers that may impact health, independence, and well-being. This role provides operational leadership for telephonic, member-centered care management activities, including coordinated follow-up, resource connection, and support aligned to member needs and business priorities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Provide day-to-day leadership, direction, coaching, and development for assigned care management associates
- Establish clear expectations, monitor performance, deliver timely feedback, and document performance-related conversations in alignment with business and human resources processes
- Manage associate performance against established quality, productivity, compliance, documentation, attendance, behavior, and member outcome expectations
- Conduct regular one-on-one meetings, team meetings, call reviews, case reviews, and development discussions to support associate performance and growth
- Promote an engaged and inclusive team environment through clear communication, recognition, collaboration, and support for professional development
- Serve as an escalation resource for complex member, associate, operational, or process-related issues that require manager review or intervention


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/human-manager-care-management-humana-care-support/