# Senior Lead Product Manager, Service Operations at human

- Company: human
- What the company does: human is an ai-enabled dating app for those ready for love . . . now. we are changing the future of how people find their person. Backed by Techstars.
- Company website: https://myhumanapp.com
- Type: Startups (AI role)
- Level: Senior
- Location: 10 Locations
- Work setup: On-site
- Pay: $126K to $174K base salary per year (USD)
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Senior-Lead-Product-Manager--Service-Operations_R-433737-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/human-senior-lead-product-manager-service-operations/

## About the role

Remote hiring will be preferred at Humana offices located near Louisville (headquarters), Dallas, Atlanta, Boston, New York City, Chicago, Washington, D.C., Nashville, Fort Lauderdale, and Tampa. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or a related field
- 12 or more years of experience in product management, technical product management, ITSM product ownership, or enterprise IT platform leadership
- Deep, Expert ServiceNow product experience, including platform strategy, workflow design, integrations, upgrades, and lifecycle management
- Experience leading products or capabilities within Incident Management, Major Incident Management, Problem Management, or Knowledge Management
- Demonstrated experience influencing senior stakeholders and leading cross-functional teams in a matrixed organization without direct authority


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/human-senior-lead-product-manager-service-operations/