# Senior Process Improvement Professional at human

- Company: human
- What the company does: human is an ai-enabled dating app for those ready for love . . . now. we are changing the future of how people find their person. Backed by Techstars.
- Company website: https://myhumanapp.com
- Type: Startups (AI role)
- Level: Senior
- Location: Remote Nationwide
- Work setup: Remote
- Pay: $78K to $108K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Senior-Process-Improvement-Professional_R-431748
- Page: https://www.1752.vc/careers/jobs/human-senior-process-improvement-professional/

## About the role

The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate).

## What they're looking for

- Lean Six Sigma Black Belt certification
- Bachelor's degree in Industrial Engineering, Business Administration, Healthcare Management, or a related quantitative field
- 5+ years of experience in process engineering, continuous improvement, or operations management
- Demonstrated success in the planning and implementation of across-the-board process improvement initiatives, including both tactical and strategic-level projects
- Proven Change Agent, with demonstrated abilities and successes in influencing and motivating at multiple of an organization
- Expertise in Project Management, Program Management, Problem Solving, and Issues Mitigation