# Customer Success Manager at Hummingbird

- Company: Hummingbird
- What the company does: Backed by Battery.
- Company website: https://hummingbird.co/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-08-31
- Apply by: 2026-10-15
- Apply: https://job-boards.greenhouse.io/hummingbirdregtech/jobs/6176123004
- Page: https://www.1752.vc/careers/jobs/hummingbird-customer-success-manager/

## About the role

We’re hiring a Customer Success Manager here at Hummingbird. This is a highly visible, impactful, cross-functional role that works closely with our customers, and with almost every single team internally. We’re looking for someone who is passionate about building meaningful relationships, and who has a bias for over-communicating and active solutioning.

## What they're looking for

- Experience in a Customer Success Manager role, ideally for a SaaS company managing enterprise accounts. Financial Institution or Fintech experience a plus
- Someone resourceful, proactive and creative—if a playbook doesn't exist yet, you figure it out and build it for the whole team to use
- An analytical mindset. You enjoy looking at data and using it to identify trends and help customers
- Skilled at discovery. Comfortable engaging with stakeholders at all levels, with a proven track record of turning those conversations into action and successful outcomes
- Curious and always learning. You stay current as our product and industry evolve, and you invest in your own growth as a CS professional

Tags: Customer Success