# SOC Support Specialist- Eastern Time Zone at Huntress

- Company: Huntress
- What the company does: Stop cyberattacks with the Huntress Managed Platform. Get 24/7 SOC-backed EDR, ITDR, SIEM, & Security Awareness Training for enterprise-grade protection across all your environments. Backed by Kleiner Perkins and Sapphire.
- Company website: https://huntress.com/
- Type: Startups
- Level: Mid level
- Location: United States of America
- Work setup: On-site
- Pay: $50K to $65K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/huntress/jobs/7989169003
- Page: https://www.1752.vc/careers/jobs/huntress-soc-support-specialist-eastern-time-zone/

## About the role

This is an entry-level partner-facing role on the SOC Support team. You will help partners understand and respond to security incidents while coordinating with Huntress Security Operations, Product Support, Engineering, Detection Engineering, Sales/CAM, and other internal teams.

## What they're looking for

- Foundational understanding of cybersecurity concepts, with interest in endpoint security, identity compromise, phishing, incident response, and security monitoring
- Strong written and verbal communication skills, including the ability to explain technical information to partners with different levels of security experience
- The ability to remain calm, empathetic, organized, and solution-focused when supporting a partner through an active incident or a high-friction situation
- Sound judgment about urgency, priorities, ownership, and when to ask for help or escalate
- The ability to follow a documented process while still asking questions, challenging assumptions, and investigating when a ticket does not look right
- Comfort managing competing priorities in a dynamic queue and maintaining reliable participation in scheduled live coverage

Tags: SOC Support