# Technical Customer Success Manager, Mid-Market at Hyperbound

- Company: Hyperbound
- What the company does: Hyperbound is the Revenue Activation Platform. Score real calls, practice with AI roleplays, and let Kota agents close the loop on every deal. Backed by Peak XV and Y Combinator.
- Company website: https://www.hyperbound.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $20K to $100K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.ashbyhq.com/hyperbound/cf8f8031-2e74-4af4-85b3-ecd5b28aa0b7
- Page: https://www.1752.vc/careers/jobs/hyperbound-technical-customer-success-manager-mid-market/

## About the role

You'll own a book of 25 to 40 mid-market customers ($20k to $100k+ ARR) and be their day-to-day owner at Hyperbound. Your job is to get them live, get their reps using the product.

## What they're looking for

- Comfortable with the technical side: reading logs, reproducing bugs, working through configuration, and explaining a technical issue clearly to both a customer and an engineer. You don't need to be an engineer
- You broadly understand how a sales team runs: quotas, onboarding, coaching cadences
- You remove blockers yourself rather than routing customers to another team
- You can run around 40 accounts and treat them differently on purpose

Tags: GTM