# Director, Client Delivery - Vice President at iCapital

- Company: iCapital
- What the company does: Helping Financial Advisors and Wealth Managers incorporate alternative strategies at scale. Helping Asset Managers open new lanes of distribution.
- Company website: https://icapital.com
- Type: Startups
- Level: Principal and up
- Location: Des Moines, Iowa, United States
- Work setup: On-site
- Pay: $130K to $150K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://job-boards.greenhouse.io/icapitalnetwork/jobs/8803578002
- Page: https://www.1752.vc/careers/jobs/icapital-director-client-delivery-vice-president/

## About the role

iCapital is looking to hire a Client Delivery Vice President to join the Annuities Platform team. This role is responsible for leading the successful delivery of client implementations and ongoing client delivery portfolios. This individual serves as a senior client-facing leader accountable for delivery outcomes, client satisfaction, and operational discipline.

## What they're looking for

- 10+ years of experience in client delivery, implementation, program leadership, or professional services within SaaS, technology, financial services, or a similarly complex environment
- Proven success leading complex client implementations and delivery portfolios with accountability for scope, timelines, quality, client satisfaction, and business outcomes
- Strong executive presence with the ability to build trust with senior client stakeholders, communicate clearly, guide decision-making, and lead productive conversations around priorities and trade-offs
- Demonstrated ability to manage scope, establish governance, hold stakeholders accountable, and maintain delivery discipline while preserving strong client relationships
- Experience diagnosing complex delivery challenges, identifying root causes, and implementing practical, scalable solutions across teams and client engagements
- Experience partnering with product teams to translate client needs, implementation feedback, and recurring themes into actionable product insights and prioritization inputs

Tags: Annuities Platform