# Insight Support - Associate at iCapital

- Company: iCapital
- What the company does: Helping Financial Advisors and Wealth Managers incorporate alternative strategies at scale. Helping Asset Managers open new lanes of distribution.
- Company website: https://icapital.com
- Type: Startups
- Level: Associate
- Location: Salt Lake City, Utah, United States
- Work setup: On-site
- Pay: $75K to $80K base salary per year (USD)
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://job-boards.greenhouse.io/icapitalnetwork/jobs/8894379002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/icapital-insight-support-associate/

## About the role

iCapital is seeking an Associate to join the Platform Technology Support team, focusing on the Insight, Learning Center, and Architect platform features. This individual has a technical skillset who desires to deliver exceptional client experience in a fast-paced, collaborative, and entrepreneurial environment. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction, and operational processes as a team. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2 to 5+ years of experience in a client technical support role or data entry and programing environment within a fast-paced, agile environment
- Bachelor’s degree is required
- Strong written and verbal communication skills are essential
- Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility to quickly adjust to new challenges and priorities
- Technical experience including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus)
- Experience with support ticketing tools and a strong foundation in technical troubleshooting and able to take a patient and client-centric approach to delivering technical and platform support

Tags: Investor Relations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/icapital-insight-support-associate/