# Service Desk Engineer - Associate at iCapital

- Company: iCapital
- What the company does: Helping Financial Advisors and Wealth Managers incorporate alternative strategies at scale. Helping Asset Managers open new lanes of distribution.
- Company website: https://icapital.com
- Type: Startups
- Level: Associate
- Location: Salt Lake City, Utah, United States
- Work setup: On-site
- Pay: $70K to $85K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/icapitalnetwork/jobs/8880561002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/icapital-service-desk-engineer-associate/

## About the role

iCapital is seeking a Service Desk Engineer to join the Corporate Technology team. This role is hands-on and requires the ability to handle various problems with expertise and exceptional judgment while working with end-users at the highest level within organizations. The ideal candidate will have excellent problem-solving skills, familiar with remote trouble shooting techniques, and the ability to give clear technical instructions. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, computer systems, peripherals, and devices
- Perform user access provisioning and deprovisioning
- Assist in the testing and deployment of new systems, platforms, and applications
- Prepare hardware and software for new employees
- Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions
- Document incidents and tasks in the corporate ticket management system

Tags: Corporate Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/icapital-service-desk-engineer-associate/