# Commerce & Loyalty Operations Associate at ID.me

- Company: ID.me
- Company website: https://www.id.me
- Type: Startups
- Level: Associate
- Location: McLean, Virginia; Mountain View, California, United States
- Work setup: On-site
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://job-boards.greenhouse.io/idme/jobs/7994524003
- Page: https://www.1752.vc/careers/jobs/id-me-commerce-and-loyalty-operations-associate/

## About the role

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

## What they're looking for

- Bachelor’s degree or equivalent practical experience
- Minimum one year of experience in e-commerce operations, affiliate or partner marketing, catalog management, merchandising operations, loyalty programs, or a related operational role
- Experience managing a shared inbox, ticket queue, or centralized request channel
- Strong attention to detail and demonstrated ability to identify pricing, eligibility, tracking, or content errors
- Ability to manage recurring audits, checklists, and operational workflows with consistency and accuracy
- Clear and professional written communication skills, including experience corresponding with partners or customers

Tags: Product Operations