# Member Support Representative II - Verifications at ID.me

- Company: ID.me
- Company website: https://www.id.me
- Type: Startups
- Level: Mid level
- Location: McLean, Virginia
- Work setup: On-site
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://job-boards.greenhouse.io/idme/jobs/8044611003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/id-me-member-support-representative-ii-verifications-2/

## About the role

IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- High school diploma or equivalent required
- Minimum 6 months of experience in customer support role preferably in a contact center environment
- Minimum 6 months of experience using Mac and/PC platforms for daily operations
- Ability and willingness to work in-office five days per week
- Excellent written and verbal communication skills
- Excellent interpersonal skills and capable of de-escalating conflict

Tags: Member Support Representatives

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/id-me-member-support-representative-ii-verifications-2/