# Customer Success Manager, Enterprise at impact.com

- Company: impact.com
- What the company does: impact.com offers a unified platform for managing affiliates, influencers, and referrals, streamlining partnerships for brands & publishers.
- Company website: https://impact.com
- Type: Startups
- Level: Senior
- Location: New York; Santa Barbara; Seattle; Columbus
- Work setup: On-site
- Pay: $80K to $95K base salary per year (USD)
- Posted: 2026-07-14
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/impact/jobs/8567103002
- Page: https://www.1752.vc/careers/jobs/impact-com-customer-success-manager-enterprise/

## About the role

As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.

## What they're looking for

- 3+ years of customer success/relationship experience, preferably B2B
- Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
- Experience with Affiliate and performance marketing
- Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
- Consistent track record of providing stellar support to customers
- Embraces teamwork and cross-team collaboration

Tags: Customer Experience