# Manager, Technical Services at impact.com

- Company: impact.com
- What the company does: impact.com offers a unified platform for managing affiliates, influencers, and referrals, streamlining partnerships for brands & publishers.
- Company website: https://impact.com
- Type: Startups
- Level: Senior
- Location: Columbus, OH
- Work setup: On-site
- Pay: $110K to $135K base salary per year (USD)
- Posted: 2026-01-09
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/impact/jobs/8338055002
- Page: https://www.1752.vc/careers/jobs/impact-com-manager-technical-services/

## About the role

As a Manager, Technical Services, you will lead and actively contribute to a high-performing team responsible for supporting clients across the full technical lifecycle, from integration through post-launch optimization and ongoing support. This is a highly hands-on role, requiring deep technical expertise alongside strong people leadership, operational rigor, a passion for client service, and a bias for action.

## What they're looking for

- Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience
- Experience in a technical, customer-facing role within a SaaS, digital marketing, or technology-driven environment, including people leadership responsibilities
- Familiarity with affiliate marketing or the broader digital marketing ecosystem is strongly preferred
- Strong hands-on technical background, with experience supporting and troubleshooting client integrations on SaaS platforms
- Proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related systems
- Demonstrated ability to analyze logs, data, and system behavior to diagnose and resolve complex issues

Tags: Customer Experience