# Expansion Account Manager at incident.io

- Company: incident.io
- What the company does: Backed by Index and Insight.
- Company website: http://incident.io/
- Type: Startups
- Level: Senior
- Location: San Francisco
- Work setup: Remote
- Pay: $105K to $115K base salary per year (USD)
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://jobs.ashbyhq.com/incident/71c487d5-1d55-4efb-a8b9-d04ad566b8eb
- Page: https://www.1752.vc/careers/jobs/incident-io-expansion-account-manager/

## About the role

You'll meet some of the world's fastest-growing startups when they've got five engineers - and you'll be the reason they're still with us when they've got five hundred. As an Expansion Account Manager at incident.io , you're picking up the relationship with companies like Vanta, Linear and Vercel - the ones who started small and won't stay that size for long.

## What they're looking for

- You've done the expansion side of account management before - you know the difference between growing an account and just keeping it, and you've got the renewal conversations to prove it
- A CTO or VP pushing back doesn't rattle you - if anything, you enjoy the conversation more when they know exactly what they're asking for
- You don't quit when a deal gets hard. The tricky ones are the ones you remember, not the ones you avoid
- You're genuinely into AI tooling - not because it's trendy, but because you like pulling apart a workflow to see if there's a faster way to do it
- You want to see the number move because of something you did. Revenue isn't abstract to you, it's the scoreboard
- There's no fixed playbook for this segment yet, and that excites you rather than worries you -you want to be the person tweaking it, not waiting for someone else to

Tags: Customer Success