# Solutions Engineer at incident.io

- Company: incident.io
- What the company does: Backed by Index and Insight.
- Company website: http://incident.io/
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: Remote
- Pay: $120K to $150K base salary per year (USD)
- Posted: 2026-07-21
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/incident/d4381152-47cd-46fb-a760-03937f552ebb
- Page: https://www.1752.vc/careers/jobs/incident-io-solutions-engineer/

## About the role

Solutions Engineering at incident.io is where the product meets the moment it's built for - you're the person who turns "we'll see" into "oh, this actually works," proving live that we hold up exactly when it matters most.

## What they're looking for

- You've been a Solutions Engineer before, and you've stood in front of senior stakeholders and run demos that actually landed - not just clicked through slides
- You have a genuine interest in code and solving hard technical problems - not because a job spec told you to, but because you can't help yourself
- You operate with high ownership - if something needs sorting, you don't wait to be asked
- You want to know this product inside and out, not just enough to get through a demo
- When a technical objection comes up and you don't have the answer, it bugs you until you find it - that's when you're at your best
- Thriving under pressure is your normal, not your exception - the moments when everything's on the line are the moments you show up hardest

Tags: Sales