# Sr. Product & Customer Marketing Manager at Incidentiq

- Company: Incidentiq
- What the company does: Incident IQ is the #1 K-12 school management software, powering 2,000+ districts—streamlining workflows, reducing costs, and improving student outcomes. Backed by ICONIQ.
- Company website: https://www.incidentiq.com/
- Type: Startups
- Level: Senior
- Location: Incident IQ HQ (Atlanta) OR Remote
- Work setup: Remote
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://job-boards.greenhouse.io/incidentiq/jobs/8044874003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/incidentiq-sr-product-and-customer-marketing-manager/

## About the role

As the Senior PMM you will be the operational builder, messaging strategies and customer champion within the Product Marketing team. In an environment where engineering output is accelerating rapidly, your mission is to help design and revolutionize how we bring products to market—building a modern, frictionless release engine, managing customer change, and amplifying customer proof into our growth engine. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience: 5–8+ years in B2B SaaS Product Marketing, GTM Operations, or Customer Marketing, ideally in multi-product platforms
- Builder & Tinkerer Mindset: A passion for building systems from scratch, solving ambiguous operational problems, and establishing repeatable frameworks out of complexity
- Core PMM Fundamentals: Strong background in product messaging, competitive positioning, value proposition development, and multi-channel storytelling
- Advocacy & Content Mastery: Exceptional interviewing and copywriting skills with a proven track record of translating complex customer outcomes into human, value-driven case studies and reference programs
- CS Collaboration & Empathy: Proven ability to partner deeply with high-performing, customer-centric CS teams - respecting their customer relationships while helping them scale through better content and process
- AI & Modern Tool Literacy: High comfort experimenting with AI tools, LLM prompts, and automation workflows to streamline operational tasks

Tags: Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/incidentiq-sr-product-and-customer-marketing-manager/