# Claims Support Advocate (Temp) at Included Health

- Company: Included Health
- What the company does: Experience healthcare without the headaches. Included Health can help you get care for colds, bills, anxiety, and everything in between with personalized virtual care, benefits navigation, and member advocacy. Backed by Greylock.
- Company website: https://includedhealth.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-07-28
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/includedhealth/9777173e-4498-4194-833c-f1a4289ba964
- Page: https://www.1752.vc/careers/jobs/included-health-claims-support-advocate-temp/

## About the role

As a Claims Support Advocate (CSA), you will be part of a vibrant team of high performing and highly engaged professionals that work to ensure a quality member experience within our service level agreements. The CSA serves as a liaison between plan members, providers and health insurance companies to resolve member claim inquiries. The CSA handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member.

## What they're looking for

- 1 year experience in customer service roles
- 3 years of revenue cycle or carrier experience
- Passion for providing support
- Prior work experience in a claims support and health insurance role
- Ability to take meticulous notes and document actions taken
- Highly effective communication, problem resolution and organizational skills

Tags: Member Care