# General Manager - NYC at Industrious

- Company: Industrious
- What the company does: Industrious is a premium workplace platform, blending five-star service and stunning design to provide an unparalleled workplace experience for established professionals.

Founded in 2013 by Jamie Hodari and Justin Stewart, the company provides members with... Backed by Fifth Wall.
- Company website: https://industriousoffice.com
- Type: Startups
- Level: Principal and up
- Location: New York City
- Work setup: On-site
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.ashbyhq.com/industrious/52b84c0f-633a-42e5-aa52-cc9aeac0b251
- Page: https://www.1752.vc/careers/jobs/industrious-general-manager-nyc/

## About the role

As the General Manager of our New York City market, you’ll manage the daily operations of 5-10 locations and oversee a team of 20+ hospitality and operations staff. You’ll set the strategic direction for the market and be responsible for driving customer experience, sales, and operational excellence.

## What they're looking for

- You live and breathe hospitality. Not only do you know what great service looks like, but you know how to coach and inspire your team to deliver it. You have an eye for the details, and place customer experience at the forefront of everything your team does
- We are looking for people who have worked in high-touch service environments and have consistently delivered excellent customer experience

Tags: Unit Ops