# Implementation Manager at Infinitus

- Company: Infinitus
- What the company does: The care exists. Infinitus makes sure it arrives. Infinitus handles the communication and coordination that sits between a patient and the care they need – from first contact to long-term adherence. Backed by Kleiner Perkins, a16z and GV.
- Company website: https://www.infinitus.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-06-22
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/infinitus/32aee29d-d5cc-46fe-9be7-1a0cb076a20a
- Page: https://www.1752.vc/careers/jobs/infinitus-implementation-manager/

## About the role

As an Implementation Manager on the Customer Enablement team, you will lead the technical delivery of AI agent and copilot solutions for Big Pharma, Specialty Pharmacy, Pharm Hubs, Payor and Provider clients, with a focus on system integrations and pilot implementations. You’ll serve as a trusted partner to our clients, guiding them through the configuration, integration, and adoption of Infinitus solutions while ensuring seamless, scalable outcomes.

## What they're looking for

- 4–5 years of experience in leading software implementation, technical consulting, or system integration for healthcare clients, ideally with SaaS platforms
- Demonstrated ability to project manage and deliver client-facing technical projects end to end
- Strong agile and project management skills to deliver customer features in two-week sprints
- Hands-on experience working with Salesforce or other CRM platforms
- Exceptional verbal and written communication skills—able to bridge business and technical stakeholders
- Analytical thinker with excellent problem-solving skills and attention to detail

Tags: Customer Success