# Contact Center Specialist at Inspecity

- Company: Inspecity
- What the company does: As we confront novel challenges on our planet, InspeCity develops groundbreaking tools to support satellite systems, essential for communication, navigation, and security, guaranteeing their long-term prosperity. Backed by Antler.
- Company website: https://www.inspecity.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Kingwood, TX
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://insperity.wd12.myworkdayjobs.com/en-US/NSP/job/Kingwood-TX/Contact-Center-Specialist_JR103243
- Page: https://www.1752.vc/careers/jobs/inspecity-contact-center-specialist/

## About the role

In addition to the above core Essential Functions, this position is required to have extensive knowledge and fulfill the duties in the primary skillsets listed below:

## What they're looking for

- Maintains comprehensive knowledge of all health-related plans offered by Insperity, including dental, vision, and flexible spending accounts, as well as a high-level understanding of how the health savings account works
- Exhibits expertise knowledge of leave and disability plans, CIGNA Life Insurance options, and FMLA as it is associated with health benefits
- Maintains comprehensive knowledge of COBRA and the associated components of the plan, including payment and processing
- Demonstrates comprehensive knowledge of eligibility, open enrollment, and qualifying events
- Provides level-one support for clients and employees for benefit-related questions
- Responds to incoming calls and emails for health benefits-related questions from clients, worksite employees, and internal customers