# Lead Customer Success Manager at Inspectorio

- Company: Inspectorio
- What the company does: About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Backed by Insight and Techstars.
- Company website: https://inspectorio.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Pay: $88K to $120K base salary per year (USD)
- Posted: 2026-06-08
- Apply by: 2026-10-08
- Apply: https://ats.rippling.com/inspectoriocareers/jobs/f997ff9b-4427-40b6-b764-af90fc46fd57
- Page: https://www.1752.vc/careers/jobs/inspectorio-lead-customer-success-manager/

## About the role

The Lead Customer Success Manager will act as a trusted business partner and technical liaison to the Company’s largest enterprise customers related to utilizing the Company’s information technology products and platform.

## What they're looking for

- Establishing processes and frameworks to ensure efficient and effective team operations, ensuring adherence to budget, scope, and schedule
- Conferring with project personnel, including a customer success associate, to identify, troubleshoot, and resolve technical or operational problems
- Conducting business analysis on process mapping and advising customers on IT products/platform configurations
- Driving business development efforts by forecasting accurately, identifying product-market fit opportunities, and leading customers through the full impact journey supported by the Company’s platform
- Managing enterprise implementations across multiple modules, including Sight, Risk, Traceability, Lab Testing, and Production Monitoring
- Ensuring interoperability and data consistency across modules during deployment

Tags: Customer Success