# Knowledge Program Manager at Instacart

- Company: Instacart
- What the company does: Order same-day delivery or pickup from more than 300 retailers and grocers. Download the Instacart app or start shopping online now with Instacart to get groceries, alcohol, home essentials, and more delivered to you in as fast as 1 hour or select curbside... Backed by General Catalyst, Khosla and Kleiner Perkins.
- Company website: https://www.instacart.com/
- Type: Startups
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://instacart.careers/job/?gh_jid=8205692
- Page: https://www.1752.vc/careers/jobs/instacart-knowledge-program-manager/

## About the role

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

## What they're looking for

- 2–4 years of experience in Program Management, Project Management, Learning & Development, Knowledge Management, or a related field, with demonstrated ability to manage multiple workstreams simultaneously
- Proven ability to coordinate cross-functional work across teams with different priorities, timelines, and ways of working
- Strong organizational and project management skills — you keep details tight, deadlines visible, and stakeholders informed without being asked
- Clear, professional written and verbal communication skills, comfortable drafting status updates, intake summaries, and launch communications
- Comfortable working with tools like Jira, Google Suite, or similar project tracking and collaboration platforms
- Ability to operate independently on defined work while flagging ambiguity and escalating decisions appropriately

Tags: Customer Experience & Operations