# Senior IT Support Specialist at Instacart

- Company: Instacart
- What the company does: Order same-day delivery or pickup from more than 300 retailers and grocers. Download the Instacart app or start shopping online now with Instacart to get groceries, alcohol, home essentials, and more delivered to you in as fast as 1 hour or select curbside... Backed by General Catalyst, Khosla and Kleiner Perkins.
- Company website: https://www.instacart.com/
- Type: Startups
- Level: Senior
- Location: San Francisco- Hybrid
- Work setup: Hybrid
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://instacart.careers/job/?gh_jid=8204029
- Page: https://www.1752.vc/careers/jobs/instacart-senior-it-support-specialist/

## About the role

The IT Operations and Services team at Instacart is made up of a collaborative, tight-knit group of technical problem-solvers spanning IT Support, AV, IT Logistics, Corporate Engineering, and Executive Support. Together, we work to ensure that every employee across Instacart has access to a seamless, high-quality technology experience — whether they're working from home or walking into one of our offices.

## What they're looking for

- 3+ years of experience in helpdesk or IT support, including hands-on customer service in a professional environment
- Demonstrated experience supporting macOS, Windows, and ChromeOS operating systems
- Proven ability to manage multiple support requests and priorities simultaneously, working independently with strong follow-through and attention to detail
- Strong communication skills with the ability to work effectively across a wide range of people and technical comfort levels
- Ability to occasionally lift up to 40 lbs (for hardware deployment and equipment setup)

Tags: IT