# Director, Office of the COO at InstaLILY

- Company: InstaLILY
- What the company does: Lily learns how your business works, builds the software the work needs, and runs it across the systems and agents you already use. Backed by Insight.
- Company website: https://instalily.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: New York, New York, United States
- Work setup: On-site
- Pay: $160K to $180K base salary per year (USD)
- Posted: 2026-06-23
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/instalilyai/jobs/4295069009
- Page: https://www.1752.vc/careers/jobs/instalily-director-office-of-the-coo/

## About the role

This role exists to extend the COO's capacity across InstaLILY's most critical commercial surfaces: customers, PE and portfolio company partnerships, and the deals that drive ARR. You'll work directly with Sumo on customer engagements and operational priorities – translating his strategic direction into executable plans and driving them to completion. Sumo operates at the front line with customers, PE firms, and portco executives.

## What they're looking for

- 7 - 10 years of operator, strategy, or commercial experience: Chief of staff, consulting, PE, VC, or startup founder backgrounds. Bonus if you've worked with or inside PE firms or portfolio companies
- Executive presence: You hold your own with senior operators (customers, PE, or internal leadership) when the moment calls for it
- Commercial instinct: You read deals, customers, and rooms. You know when to escalate and when to handle it yourself
- First principles thinking: You strip problems down and rebuild from the ground up
- Pattern recognition across accounts: You can hold many threads at once and identify what matters across them
- Detail-oriented: Sumo runs many accounts in parallel and moves fast. You can stay on top of all the details

Tags: General and Administrative