# Director, Customer Success at Instructure

- Company: Instructure
- What the company does: Empower learning with Instructure’s LMS and edtech solutions for K–12, higher education, and businesses. Discover Canvas, Impact, and Mastery to drive success. Backed by Bessemer and Insight.
- Company website: https://www.instructure.com/
- Type: Startups
- Level: Principal and up
- Location: US-REMOTE
- Work setup: Remote
- Pay: $160K to $185K base salary per year (USD)
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://jobs.ashbyhq.com/instructure/3ca5eeb5-f498-45a7-bc67-e0ccc347028d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/instructure-director-customer-success/

## About the role

We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience turning a company vision into work that teams can execute, in a Customer Success, account management, or post-sales organization
- A track record of leading managers, not only individual contributors, and growing leaders who decide without you
- Experience building team structures, spans, and segmentation models that fit a strategy, and making the case for changing them
- Strong leadership presence with both customers and internal executives, including the ability to influence decisions without formal authority
- Experience forecasting a book of business accurately, and sizing the impact of risk and expansion possibilities

Tags: Client Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/instructure-director-customer-success/