# Technical Customer Success Executive, Manufacturing at Instrumental

- Company: Instrumental
- What the company does: Find and fix known and unknown issues, improve yields, and transform operations using Instrumental's Manufacturing Acceleration Platform. Backed by First Round Capital.
- Company website: https://instrumental.com
- Type: Startups
- Level: Mid level
- Location: Palo Alto, United States
- Work setup: On-site
- Pay: $180K to $250K base salary per year (USD)
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://jobs.gem.com/instrumental-inc-/am9icG9zdDoCWtlkjkRfDbLPIY9UUcNc?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/instrumental-technical-customer-success-executive-manufacturing/

## About the role

We’re looking for a Technical Customer Success Executive who brings a rare combination of deep manufacturing expertise, technical problem-solving ability, and customer leadership. You’ll partner directly with some of the world’s leading electronics manufacturers, helping them realize measurable business impact from the Instrumental platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Operate with ownership and urgency: Customer challenges rarely fit neatly into a playbook. You’ll take initiative, navigate ambiguity, and do whatever it takes to deliver results for customers
- 8+ years of experience in hardware development, manufacturing, test, quality, reliability, or technical program management within the electronics industry
- 2+ years of experience working directly with customers, manufacturing partners, or cross-functional teams with responsibility for technical outcomes
- Deep understanding of manufacturing KPIs including yield, failure analysis, throughput, quality, and production readiness
- Experience analyzing electronics test, functional, or reliability data to identify root causes and drive improvements
- Ability to translate complex technical problems into clear business impact and communicate effectively with executive stakeholders


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/instrumental-technical-customer-success-executive-manufacturing/