# Customer Billing Support Specialist at Intellistack

- Company: Intellistack
- What the company does: Intellistack (formerly known as Formstack) is a company that provides workplace productivity solutions. It develops an AI-driven, no-code process automation platform for procurement, data, and risk management. Backed by Silversmith Capital Partners.
- Company website: https://intellistack.com
- Type: Startups
- Level: Mid level
- Location: Remote/United States
- Work setup: Remote
- Pay: $55K to $60K base salary per year (USD)
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://jobs.ashbyhq.com/Intellistack/b2a0bf1c-2f4f-416c-b994-ab6fe97e2349?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/intellistack-customer-billing-support-specialist/

## About the role

You’ll support our customers on the front lines by handling basic billing inquiries and daily billing tasks with care, accuracy, and timely follow-through. Working under the direction of the Billing Manager and closely with the Accounting Team, you’ll help customers resolve billing issues, keep account information accurate, and support internal documentation and projects as requested. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You’re an exceptional communicator who can gracefully break down, solve, and explain complex problems in a way customers can understand
- You’re curious and eager to learn. You might not know all the answers, but you’re willing to find them
- You’re comfortable with technology, adapt easily to change, and can switch gears quickly to adjust your priorities and focus
- You’re well organized, accurate, and attentive to detail, with an interest in numbers, billing, and helping customers
- 1–3 years of experience in a customer service role
- Working or foundational knowledge of billing concepts, particularly SaaS billing and subscriptions

Tags: Finance

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/intellistack-customer-billing-support-specialist/